ALL PURCHASES ARE FINAL. BECAUSE EACH ITEM IS CUSTOM-MADE AND PRODUCED SPECIFICALLY FOR YOU UPON ORDERING, WE CANNOT ACCEPT RETURNS, REFUNDS, OR EXCHANGES. PLEASE REVIEW YOUR ORDER DETAILS, SIZING, AND SHIPPING INFORMATION CAREFULLY BEFORE COMPLETING YOUR PURCHASE. IF YOU RECEIVE A DAMAGED OR DEFECTIVE ITEM, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM WITHIN 7 DAYS OF DELIVERY WITH PHOTOS OF THE ISSUE SO WE CAN ASSIST YOU WITH A REPLACEMENT.